How to add Global Entry Number in Amadeus?

Add Global Entry Number in Amadeus: The Global Entry Number (GEN) is a unique identification number assigned to individuals who are approved for the Global Entry program, a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States.

The GEN is a nine-digit number that is assigned to a traveler upon enrollment in the Global Entry program. It is used to identify the traveler in the CBP system when they arrive at a U.S. port of entry and use a Global Entry kiosk to expedite their clearance process.

The GEN is also sometimes used by airlines and travel agencies to identify Global Entry members and provide them with additional benefits or services. For example, some airlines may offer expedited check-in or security screening for Global Entry members who have provided their GEN.

What is Global Entry redress number?

Add Global Entry Number in Amadeus: The Global Entry Redress Number is a unique identification number assigned to individuals who have experienced difficulties or errors with their Global Entry membership or clearance process, and have applied for redress with the U.S. Department of Homeland Security (DHS).

If a traveler believes that they have been wrongly denied or delayed clearance through the Global Entry program, they may apply for redress through the DHS Traveler Redress Inquiry Program (TRIP). If the application is approved, the traveler will be assigned a Global Entry Redress Number (also known as a “Passenger Redress Control Number” or “PRCN”), which they can then provide to airlines and travel agencies to help resolve any future travel issues.

Amadeus Quick Reference Guide | Amadeus GDS Commands

The Global Entry Redress Number is not the same as the Global Entry Number (GEN), which is the identification number assigned to individuals who are approved for the Global Entry program. Rather, the Redress Number is a separate identification number that is only assigned to travelers who have applied for and been granted redress through the TRIP program.

Add Global Entry Number in Amadeus

You can use the SSR DOCO format to add  the Global Entry Number in Amadeus (Also called as Known Traveler Number)

For example: 
SR DOCO 6X HK1–K-123456/P1

SR DOCO 6X HK1–R-123456/P1

SR DOCOTransaction code
6XAirline code (marketing carrier – mandatory)
HK1Status code  (mandatory)
Optional elements separated with a dash
K or RDocument identifier: for Redress number
K for Known Traveler number
123456Global Entry Number or Redress Number
P1Passenger association is mandatory or PNRs with more than one passenger.
Segment association is possible but not recommended, because the SSR would be lost in case of segment cancellation.
For more information, you can review the following article

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