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Galileo Quick Reference Guide | Galileo Gds Commands
| SIGN ON | H/SON |
|---|---|
| Sign on at own office SON/ followed by Z and a 1 to 3 character I.D.; the I.D. can be | SON/Z217 or |
| initials, a number or a combination of both | SON/ZHA |
| Sign on at branch agency SON/ followed by Z, own pseudo city code and a 1 to 3 character I.D. | SON/ZGL4HA |
| Sign on at 4 character PCC branch agency SON/ followed by Z, own pseudo city code, second delimiter and 1 to 3 character I.D. | SON/Z7XX1/UMP |
| Change to work area B | SB |
| Change to work area A; different duty code TA (Training) | SA/TA |
| Sign back into all work areas at own office | SAI/ZHA |
| Sign back into all work areas at branch agency; SAI/ followed by Z, own pseudo city code and a 1 to 3 character I.D | SAI/ZGL4HA |
| SIGN OFF | H/SON |
|---|---|
| Temporary sign out; incomplete Booking Files must be ignored or completed | SAO |
| Sign off; incomplete Booking Files must be ignored or completed | SOF |
| Sign off override (at own office); incomplete transactions are not protected | SOF/ZHA |
| Sign off override (at branch agency); incomplete transactions are not protected; SOF/ followed by Z, own pseudo city code and a 1 to 3 character I.D. | SOF/ZGL4HA |
| MCT | H/HMCT |
|---|---|
| Designate origin city for availability | HMCT–LHR/A |
| Set preference for North American availability display for Apollo basic | HMCT–B/NAAV |
| Set preference for North American availability display for Apollo basic | HMCT–E/NAAV |
| Set preference for North American availability display as Galileo | HMCT–G/NAAV |
| Set preference for Non-North American availability display as Apollo ECAC | HMCT–E/NNAV |
| Set preference for Non-North American availability display as Galileo | HMCT–G/NNAV |
| Designate origin city for phone field | HMCT–IBZ/P. |
| Designate origin city for tariff and rules displays | HMCT–GOA/FD |
| Designate origin city for multiple fields | HMCT–GOA/FD |
| Display CRT initialisation for assumed cities and carrier | HMCT |
| Cancel all assumed city initialisations | HMCTX |
| Display times used in flight segments using 24 hour clock | HMCT@24/LT |
| Display times used in flight segments using 12 hour clock | HMCT@12/LT |
Note: Each CRT and screen (A, B, C, D and E) may be initialised differently. For best results, verify CRT
initialisation (HMCT) at the start of each day
| HELP FACILITY | H/HELP |
|---|---|
| Display index of all subjects beginning with the letter M | HELP M or H/M |
| Display help page for specific function eg. OSI (max. 4 characters) | H/OSI |
| Display applicable help page after an error response | H/ |
| Redisplay last input | H* |
| Display direct help for ticketing (using function identifier) | H/T. |
| COMPUTER-ASSISTED INSTRUCTIONS (C.A.I.) | H/C.A.I. |
|---|---|
| Activate work area C in lessons mode | SC/CI |
| List all available courses | C.A.I. |
| Display list of lessons in course 35 | TC35 |
| Access course 35, lesson 3 | TL35/3 |
| Access course 35, lesson 3, page 215 | TP35/3/215 |
| List topics in lesson | TP LIST |
| Repeat current topic; return to previous page after temporary sign off | TP REPEAT |
| Redisplay last page in lesson | TP |
| Display current page in C.A.I. lesson | TPNBR |
| Temporary sign off without losing place in lesson; TP REPEAT returns to same place | BOCI |
| Sign out of C.A.I. lesson | BSOCI |
| Change from work area C in lesson mode to live system with duty code AG (entry must follow BSOCI or BOCI) | SC/AG |
| Send message to CAI authors (max. 4 lines) | TPMSG FREE TEXT |
| SCROLLING | H/SCRO |
|---|---|
| Move to bottom of display | MB |
| Move to top of display | MT |
| Move down | MD |
| Moves down, but only displays remaining lines on last display | MR |
| Move up | MU |
| Move down 4 lines (maximum 99) | MD4 |
| Move up 21 lines (maximum 99) | MU21 |
| Redisplay current screen | MDØ |
Note: The Scroll commands above are not applicable to all Galileo system functions. In particular, Cars, Hotels, TIMATIC and Availability have their own scrolling commands
| BOOKING STATUS CODES | H/BC |
|---|---|
| Sold on free sales basis | FS |
| Have sold – inventory adjusted | HS |
| If not holding…need | IN |
| If not holding…sell | IS |
| If holding…cancel | IX |
| Waitlist request | LL |
| Need specified segment or the alternate | NA |
| Need request | NN |
| Cancel if following requested segment is available | OX |
| Reconfirming | RR |
| Cancel without generating message | XK |
| Cancel confirmed/requested SSR, seat data etc | XX |
| Sell (sold within this transaction) | SS |
| Have cancelled (By Airline) | HX |
| Confirming booking | KK |
| Confirming from waitlist | KL |
| No action taken (No Inventory held) | NO |
| Holds confirmed; advise client of new timings | TK |
| Waitlisted; advise client of new timings | TL |
| Requested; advise client of new timings | TN |
| Unable – segment closed | UC |
| Unable – vendor cannot supply service | UN |
| Unable to sell-vendor cannot accept request, have waitlisted | US |
| Unable – vendor cannot confirm, have waitlisted | UU |
| Confirmed outside Galileo system. No message sent when cancelled | AK |
| Waitlisted outside Galileo system. No message sent when cancelled | AL |
| Requested outside Galileo system. No message sent when cancelled | AN |
| Booked outside Galileo system – messages still sent and received | BK |
| Waitlisted outside Galileo system – messages still sent and received | BL |
| Requested outside Galileo system – messages still sent and received | BN |
| Holds confirmed | HK |
| Holds waitlisted | HL |
| Have requested | HN |
| Pending need – awaiting confirmation | PN |
| NAME FIELD | H/N. |
|---|---|
| One surname, numeric optional | N.1GETTINI/RMR |
| Multiple names, same surname | N.3MAYA/RMR/DMRS/PMR |
| Multiple surnames | N.1FAVRET/JMR+N.2VANROSSUM/BMR/OMRS |
| Create an infant name | N.I/JOHNSON/PAULAMISS*DOB01JAN98 |
| Adult with infant | N.ANCIAN/DMRS+N.I/ANCIAN/ROBINMSTR*DOB12DEC97 |
| Change names 5 and 6 | N.P5–6@2ALONGI/MMRS/CMR |
| Change name 3 (an infant) to another infant name | N.P3@I/BLACK/ISABELMISS*DOB14APR98 |
| Change name 2 to Smith | N.P2@SMITH/JMR |
| Display all airlines which do NOT allow name changes | ON* |
| Delete first name | N.P1@ |
| Delete names 2, 3 and 4 | N.P2–4@ |
| Display all names | *N |
| CREATE GROUP NAME | H/N. |
|---|---|
| Group name | N.G/5ØSKITOUR |
| Change group name | N.G/@5ØBEACHTOUR |
| Delete group name | N.G/@ |
| Display names in group | *N |
| Group name with name remark | N.G/5ØSKITOUR*REMARK |
| Change name remark | N.G/@*CHANGE REMARK |
| Delete name remark | N.G/@* |
Note: When a group booking is created a GRPS SSR is automatically transmitted to the airline at end transaction. Names can only be added after retrieval of the BF. Group fare information must also be added i.e., SI.SSRGRPF ZZ FREE TEXT. See Manual SSRs (page BF25).
| CREATE NAME REMARKS | H/N. |
|---|---|
| Create a name remark at the same time as entering name | N.LUGON/TMR*FREE TEXT |
| Same name remark refers to all names in this name item | N.3MAYA/RMRREMARK/BMR/CMS* |
| Add multiple names with different name remarks | N.2HUGHES/AMISSCHD6YRS/KMSTRCHD3YRS |
| The asterisk after the second name item will copy the remarks in the first name item | N.PERCIVAL/CMISSFREE TEXT+N.1SKERRATT/SMISS |
| Add name remarks on selected passenger in a multiple name item | N3.PERCIVAL/CMISS/BMR*REMARK/KMRS |
| Create Infant name with name remarks | N.I/BROWN/MARSHAMISS*DOB12JUN97 |
| Add name remark to the first name | N.P1@*FREE TEXT |
| Add name remarks to the 2nd, 3rd and 4th names | N.P2–4@*FREE TEXT |
| Change existing name remark for name 1 | N.P1@*NEW FREE TEXT |
| Change existing name remark for names 2, 3 and 4 | N.P2–4@*FREE TEXT |
| Delete name remark for name 1 | N.P1@* |
| PHONE FIELD | H/P. |
|---|---|
| Create business number with assumed set city | P.B*Ø793 888184 |
| Create Zurich business telephone contact with extension number | P.ZRHB*5Ø8Ø42X 2184 |
| Create Rome travel agency number with agent’s reference | P.ROMT*8Ø8 422–316Ø–OLGA |
| Create Rome travel agency number with agent’s reference | P.LONA *Ø81–372–9878 X372 |
| No Paris telephone contact number | P.PARN |
| Phone Field Codes | |
| Travel agent | T* |
| Home | H* |
| Business | B* |
| Accommodation/Hotel | A* |
| No contact | N* |
| Telephone number not known | P* |
| Change the only phone item to the business number 4Ø8365 5345 | P.@LONB*4Ø8 365–5345 |
| Change third phone item to the home number 1234 56 789Ø | P.3@PARH*1234 56 68 9Ø |
| Insert after the first phone item, a business number in Brussels | P./1BRUB*312 889–1345 |
| Insert Travel Agency number as first item, using terminal location city as default | P./ØT*Ø7189Ø2165 |
| Delete the only phone contact item | P.@ |
| Delete fourth phone item | P.4@ |
| Delete phone fields 1 through 3 and 5 | P.1–3.5@ |
| Display phone items | *P |
| TICKETING ARRANGEMENT FIELD | H/T. |
|---|---|
| Minimum input to indicate that booking is ticketed | T.T* |
| Ticket number of document with date and place of issue | T.T*1253241234841 ISSUED ROM 24JUL98 |
| Time Limit; ticketing at FCO (airport location issuing ticket) by ZZ (Vendor issuing ticket) at Ø83Ø on 17MAY (time and date ticket to be issued) | T.TLFCO/ZZØ83Ø/17MAY |
| Place BF on Galileo assigned Q1Ø for automatic ticketing on 1ØFEB | T.TAU/1ØFEB |
| Place BF on Galileo assigned Q1Ø for automatic ticketing on 1ØFEB; includes free text | T.TAU/1ØFEB*FREE TEXT |
| Place BF on Galileo assigned Q1Ø for automatic ticketing on 1ØFEB; includes free text | T.TAU/DM5/6FEB |
| Place BF on Galileo assigned Q1Ø of branch DM5 for automatic ticketing on 6FEB; includes free text | T.TAU/DM5/6FEB |
| Assign an in house account code (IBMØØ1) – six characters to BF on 17 FEB, for subsequent manual move to queue | T.TAW/17FEB/IBMØØ1 |
| Assign an in house account code (BVRDVM) to BF on 17 FEB to branch DM5, for subsequent manual move to queue; includes free text | T.TAW/DM5/17FEB/BVRDVM*FREE TEXT |
| Assign a specific time to the BF for subsequent manual move to queue | T.TAW/17FEB/16ØØ |
| Change ticketing field; with free text | T.@TAU/Ø8MAR*FREE TEXT |
| Change ticketing field; with free text | T.@TAW/21JUL/15ØØ |
| Delete ticketing field | T.@ |
| Display | *TD |
Note: Refer also to pages BF 9-10 for Online Record Count and Move functions and next page for the Review Booking File function.
| PASSPORT INFORMATION FIELD | H/PI |
|---|---|
| Enter passport information for passenger 2 including ISO country code, passport number, expiry date and free text | PI.P2/P/GB/B876597/12JAN99*FREE TEXT |
| Enter passport information for passengers 1 through 3 | PI.P1–3/P/AU/B9234/18MAR99*FREE TEXT |
| Enter passport information for passengers 1 and 3 | PI.P1.3/P/AU/B9832/18APR99*FREE TEXT |
| VISA | |
| Enter visa information for passenger 1 including ISO country code, visa number, expiry date or open, passport number and free text | PI.P1/V/AU/76654654/OPEN/A1234556*FREE TEXT |
| Enter visa information for passengers 1 through to 3 | PI.P1–3/V/US/8347646/19JAN99/A654321*FREE |
| Change the second visa item to US99776B 12JAN99 | PI.2@V/US/99776B/12JAN99/B12345 |
| Delete ALL Passenger Information | PI.ALL@ |
| Delete items 1 and 3 | PI.1.3@ |
| Display Passenger Information | *PI |
| Display Passenger Information specifically for passport | *PIP |
| Display Passenger Information specifically for visa | *PIV |
Passenger Information for the storage of Passport and Visa information.
(Max. 87 characters; max. items 99 per Booking File)
Storage of the Passenger Information is allowed in Client Files.
It is not possible to change an individual sub field. If a passengers name is changed the Passenger Information will be automatically cancelled.
The complete Passenger Information field or items within the field may be deleted.
| REVIEW BOOKING FILE | H/RB |
|---|---|
| Create a Review Booking File item, defaults to own branch, todays date at Ø7ØØ and to queue 12 | RB. |
| Create a Review Booking File item with specified date, defaults to own branch at Ø7ØØ and to queue 12 | RB.Ø9OCT |
| Create a Review Booking File item with specified time, defaults to own branch, todays date and to queue 12 | RB.153Ø |
| Create a Review Booking File item with specified queue, defaults to own branch, todays date at Ø7ØØ | RB.Q41 |
| Create a Review Booking File item with text, defaults to own branch, todays date at Ø7ØØ and to queue 12 | RB.*FREE TEXT |
| Place BF on Queue 26 of agency XXØ on 24SEP at 153Ø | RB.XXØ/24SEP/153Ø/Q26*FREE TEXT |
| Create two Review Booking File items for own branch at Ø93Ø on Ø1FEB for queue 41 and queue 43 with different text | RB.Ø1FEB/Ø93Ø/Q41FREE TEXT/Q43MORE TEXT |
| Create three Review Booking File items for own branch, today at 13ØØ for queue 12, queue 29 and queue 44 with the same text | RB.13ØØ/Q12.Q29.Q44*FREE TEXT |
| Change Review Booking File item number 3 to place BF on Q25 of agency XX0 on 10FEB with text | RB.3@XXØ/1ØFEB/Q25*FREE TEXT |
| Change the review date of Review Booking File item 1 to 1ØJUL , with all other fields unchanged | RB.@1/1ØJUL |
| Delete Review Booking File item number 3 | RB.3@ |
| Delete Review Booking File item numbers 4 through 6 | RB.4–6@ |
| Delete all Review Booking File items | RB.ALL@ |
| Delete Review Booking File item number 1 and add item to place BF on queue 26 of agency XXØ with text | RB.1@XXØ/1ØFEB/Q26*FREE TEXT |
| Display Review Booking File items | *RB |
Note: See also the following page for counting and moving BFs.
Note: When an agency pseudo city is specified in any Review Booking File entry it must always be accompanied by a date
| BOOKING FILE COUNTS | H/CTAW and H/CTAU |
|---|---|
| Count BFs with ticketing arrangement TAW for 11NOV | ORC/TAW/11NOV |
| Count BFs with ticketing arrangement TAU for 11 JAN | ORC/TAU/11JAN |
| Count BFs with RB field for 22 DEC | ORC/RB/22DEC |
| Branch office | AH3 |
| Agent user sign-on initials of BF creator (2 Alpha chars.) RB counts only | /MJ |
| Destination queue number – RB counts only | /Q41 |
| Account Name | /ACCNME |
| Time | /1815 |
| Date range | /11JAN*15JAN |
| EXAMPLES : | |
| Count BFs for branch GL2 with ticketing arrangement TAW at 17ØØ for 11JAN | ORC/GL2/TAW/17ØØ/11JAN |
| Count BFs for branch AH3 with ticketing arrangement TAW with account name ACCNME at 1815 for date range 11JAN through 15JAN | ORC/AH3/TAW/ACCNME/1815/11JAN*15JAN |
| Count BFs with ticketing arrangement for a date range, 11JAN through 15 JAN | ORC/TAU/11JAN*15JAN |
| Count BFs for branch DE1 with RB field for date range Ø7 DEC through 12 DEC | ORC/DE1/RB/Ø7DEC*12DEC |
| Count BF’s created by agent MJ with RB field for queue 41 and date 25APR | ORC/RB/MJ/Q41/25APR |
Note: If no date is entered, today’s date is assumed.
| BOOKING FILE MOVES | H/MTAW and H/MTAU |
|---|---|
| Move BFs with ticketing arrangement TAW for 11NOV, defaults to queue 9 | ORB/TAW/11NOV–Q |
| Place BFs with ticketing arrangement TAU for 17SEP on queue 31; (defaults to queue 1Ø when no queue stated) | ORB/TAU/17SEP–Q/31 |
| Move BFs with RB field for Ø1JUN to Queue 3Ø; (defaults to queue 12 when no queue stated) | ORB/RB/Ø1JUN–Q/3Ø |
| Optional Entries: | /AH3 |
| Branch office | /MJ |
| Agent user sign-on initials of BF creator (2 Alpha chars.) RB counts only | /Q41 |
| Destination queue number – RB counts only Account name | /ACCNME |
| Time | /1815 |
| Ticketing date range | /11JAN*15JAN |
| Place on queue 28 | Q/28 |
| EXAMPLES : | |
| Move BFs for branch AH3, with ticketing arrangement TAW for account ACCNME at 1815, for range 11JAN through 15JAN, defaults to Queue 9 | ORB/AH3/TAW/ACCNME/1815/11JAN*15JAN–Q |
| Move BFs with ticketing arrangement TAW for account ACCNME on 12JAN, to queue 45 | ORB/TAW/ACCNME/12JAN–Q/45 |
| Place BFs with ticketing arrangement TAU for 17SEP – 22SEP on queue 31 | ORB/TAU/17SEP*22SEP–Q/31 |
| Place BFs with RB field for 17SEP on queue 46 of branch DM5 | ORB/RB/17SEP–Q/DM5/46 |
| Move BF’s created by agent MJ at agency XX1 with RB field for queue 41 and date range 25APR-3ØAPR to queue 31 of branch XXØ | ORB/XX1/RB/MJ/Q41/25APR*3ØAPR-Q/XXØ/31 |
| RECEIVED FROM FIELD | H/R. |
|---|---|
| Received from passenger | R.P |
| Received from Mr R Jones | R.JONES/RMR |
| Change the received from item (entered this transaction) to Mr J Favret | R.@FAVRET/JMR |
| Delete the received from item (entered this transaction) | R.@ |
| Display received from field | *RV |
| FORM OF PAYMENT FIELD | H/F. |
|---|---|
| FOP cash | F.S |
| FOP cheque | F.CK |
| FOP invoice with mandatory free text (max. 38 characters) | F.INV FREE TEXT |
| FOP miscellaneous with optional free text (max. 39 characters) | F.MS FREE TEXT |
| FOP NON REF with optional freetext (Max. 35 characters) | F.NONREFFREE TEXT |
| FOP credit card number (2 letter vendor code optional) with expiry date, extended payment | F.AX3739123456789Ø1/D1297/E |
| FOP credit card number (2 letter vendor code optional) with expiry date, extended payment (numeric code optional) | F.AX3739123456789Ø1/D1297/EØ3 |
| FOP credit card when credit card company (XY) does not have an agreement with Galileo | F.CCXY123456789234/D1297 |
| Change FOP field to new data | F.@ NEW DATA |
| Delete FOP field | F.@ |
| Display FOP field | *FOP |
| ADDRESS FIELDS | H/ADDR |
|---|---|
| Written address with 5 subfields including postal code | W.MR.D.BONNERS29 ST PAULS AVEKENTONMIDDXP/HA39SP |
| Delivery address with 3 subfields | D.GALILEO CENTRE EUROPEMAIN ENTRANCEGRD FLR EAST CORE |
| Related address with 5 subfields including postal code | RA.JAZZMIN2ØASCHAM ROADSWINDONWILTSP/SN5 6BG |
| Change written address and postal code | W.@MRS R GERALD82 BEDFORD ROADEAST FINCHLEY*NORTH LONDON *P/N6J7AY |
| Change delivery address | D.@GALILEO CENTRE EUROPEMAIN ENTRANCEGROUND FLOOREAST COREMARKETING AUTOMATION*ANALYST DEPARTMENT |
| Change second subfield of written address | W.@2*82 BEDFORD AVENUE |
| Change second subfield of delivery address | D.@2*NORTH ENTRANCE |
| Change related address and postal code; item number | RA.1@MR RYANTS*14 SEAVIEW |
| must be specified even when only one related address field exists | ROADDORSETP/DR6 5SD |
| Change second subfield of related address | RA.1@2*16 LARCHMOOR CLOSE |
| Insert new data after the third subfield of the written address | W.@/3*NEW DATA |
| Insert new data after the third subfield of the delivery address | D.@/3*NEW DATA |
| Insert new data after the fourth subfield of the first related address | RA.1@/4*NEW DATA |
| Delete entire written address field | W.@ |
| Delete entire delivery address field | D.@ |
| Delete entire first related address field | RA.1@ |
| Delete second subfield of the written address | W.@2* |
| Delete second subfield of the delivery address | D.@2* |
| Delete second subfield of the first related address | RA.1@2* |
| Display written address only | *AW |
| Display delivery address only | *AD |
| Display delivery, written and related address fields | *AA |
| FREEQUENT FLYER / MILEAGE MEMBERSHIP FIELD | H/M. |
|---|---|
| Enter TW mileage card number for passenger 2 | M.P2/TW1234567PM |
| Enter KL mileage card number for BF with a single passenger | M.KL1234567893 |
| Enter TW/AA mileage card numbers for passenger 2 | M.P2/TW123456LRG–AA423188DLM |
| Enter UA mileage card number for passenger 1, specifying Cross Accrual participants BD, LH and AC who are listed in the UA Mileage Membership Agreement Table (Minimum 1, maximum 1Ø additional airlines) | M.P1/UA1234587649Ø/BD/LH/AC |
| Adds Cross Accrual participants TG and SK to a UA mileage membership card that has already been entered into a booking for passenger 2 (Minimum 1, maximum 1Ø additional airlines) | M.P2*UA/TG/SK |
| Delete all mileage membership data for all passengers | M.@ |
| Delete all mileage membership data for passenger 2 | M.P2@ |
| Delete all AA mileage membership data for all passengers | M.AA@ |
| Delete mileage membership data for passenger 1 on DL | M.P1*DL@ |
| Delete mileage membership data for passenger 1 on DL and passenger 2 on AA | M.P1DL/P2AA@ |
| Deletes Cross Accrual participants UK and NW from the KL mileage membership item in the booking for passenger 1 (Minimum 1, maximum 1Ø additional airlines) | M.P1*KL/UK/NW@ |
| Deletes all Cross Accrual participants from the UA mileage membership item in the booking for passenger 2 (Minimum 1, maximum 1Ø additional airlines) | M.P2*UA/ALL@ |
| Display mileage membership data | *MM |
| Displays a list of all airlines who have a Mileage Membership Agreement Table | M*ALL |
| Displays the Mileage Membership Agreement Table for UA; this lists all those airlines who have an agreement with UA to accept UA mileage membership card numbers, for the accrual of benefits on their flights | M*UA |
| NOTEPAD FIELD | H/NP. |
|---|---|
| Create a notepad item | NP.TEXT |
| Create a notepad item with D qualifier | NP.D*TEXT |
| Create a Historical notepad item | NP.H**TEXT |
| Create a Historical notepad item with G qualifier | NP.H**TEXT |
| Create a Confidential notepad item | NP.C**TEXT |
| Create a Confidential notepad with qualifier M | NP.CM*TEXT |
| Create a notepad item with VM as double qualifier | NP.VM*TEXT |
| Change second notepad item | NP.2@NEW TEXT |
| Change fourth notepad item with P qualifier | NP.4@P*NEW TEXT |
| Insert a notepad item after second notepad item | NP./2TEXT |
| Insert a notepad item with V qualifier after third notepad item | NP./3V*TEXT |
| Delete second notepad item | NP.2@ |
| Delete notepad items 1, 2, 3 and 5 | NP.1–3.5@ |
| Display notepad items | *NP |
| Display all notepad items with H qualifier | *NPH |
| Display all Confidential notepad items | *NPC* |
| Display all Confidential notepads with a D qualifier | *NPCD |
| Display all Historical notepads only | *NPH* |
Notes:
- Any letter may be used to qualify a notepad item in order to group items together.
- All notepad entries are stamped with a system generated Agent’s Sign on, Date and Time stamp. If the text in the notepad wraps around, then these details are shown in the second line of text.
- Historical notepad items are recorded in History only on change or deletion of an item, not on addition.
- Confidential notepad items are ONLY displayed to the owner (i.e. the creating agency) of the Booking File
| SPECIAL SERVICE REQUEST | H/SSR |
|---|---|
| Request a wheelchair for all passengers on all AIR segments | SI.WCHR |
| Request VLML for all passengers on segment 3 only | SI.S3/VLML |
| Passenger 3 is transporting 2 bicycles | SI.P3/BIKENN2 |
| Add a VGML to the BF with status code BK for passenger 2 on segment 3 only (will generate a message to the airline if cancelled ) | SI.P2S3/VGMLBK |
| Request SPML for passenger 2, segments 3 and 4: the special meal request must be followed by descriptive text (max. 18Ø characters) | SI.P2S3.4/SPML*NO EGGS |
| Add a sports equipment request to the BF using BK status code with additional text for passengers 3 and 4, on segments 3 and 4 only (max. 18Ø characters) | SI.P3.4S3.4/SPEQBK*PASSENGERS WILL BE CARRYING POLES FOR POLE VAULTING |
Note: To add SSR information for an infant, add the details to the leading passenger name.
| MEAL CODE | H/MEAL |
|---|---|
| Asian vegetarian meal | AVML |
| Baby meal | BBML |
| Bland meal | BLML |
| Child meal | CHML |
| Diabetic meal | DBML |
| Fruit platter | FPML |
| Gluten free meal | GFML |
| High fibre meal | HFML |
| Hindu meal | HNML |
| Kosher meal | KSML |
| Low calorie meal | LCML |
| Low fat/cholesterol meal | LFML |
| Low protein meal | LPML |
| Low sodium meal | LSML |
| Moslem meal | MOML |
| Non lactose meal | NLML |
| Oriental meal | ORML |
| Low purine meal | PRML |
| Raw vegetarian meal | RVML |
| Sea food meal | SFML |
| Special meal | SPML |
| Vegetarian meal | VGML |
| Vegetarian meal lacto-ovo (allows milk and eggs) | VLML |
| SSR CODES | H/ASSC |
|---|---|
| Animal in hold | AVIH |
| Bicycle | BIKE |
| Blind passenger | BLND |
| Bassinet/Carrycot | BSCT |
| Bulky baggage | BULK |
| Cabin baggage | CBBG |
| Check-in information | CKIN |
| Commercial courier | COUR |
| Deaf passenger | DEAF |
| Deportee (accompanied) | DEPA |
| Deportee (unaccompanied) | DEPU |
| Extra seat | EXST |
| Fragile baggage | FRAG |
| Group Seat | GPST |
| Group fare | GRPF |
| Language assistance | LANG |
| Meet and assist | MAAS |
| Medical case | MEDA |
| Pet in cabin | PETC |
| Ships crew | SEMN |
| Sleeper/berth | SLPR |
| Sports equipment | SPEQ |
| Stretcher | STCR |
| Manually enter ticket number | TKNM |
| Transit without visa | TWOV |
| Unaccompanied minor | UMNR |
| Wheelchair (carry on) | WCHC |
| Wheelchair (can climb stairs) | WCHR |
| Wheelchair (cannot climb stairs) | WCHS |
| Excess baggage | XBAG |
| Own wheelchair – dry cell battery | WCBD |
| Own wheelchair – wet cell battery | WCBW |
| Wheelchair required on board | WCOB |
| Wheelchair – manual power | WCMP |
Note: Some airlines use SI.YY* entries to advise ticket numbers. See OSIs for details.
| SSR COMMAND | H/SSR |
|---|---|
| Change status code of the WCHR for passenger 1 on segment 4 to HK; the SSR code is mandatory | SI.P1S4/WCHR@HK |
| Change free text of SSR of all SPML items for passenger1; the SSR code is mandatory | SI.P1/SPML@*NO EGGS |
| Cancels all Service Information from the BF (a cancellation message will be sent) | SI.ALL@ |
| Cancels all SSR items for passenger 1 on segment number 2 (a cancellation message will be sent) | SI.P1S2@ |
| Cancels all SSR items for all passengers on segment 2 (a cancellation message will be sent) | SI.S2@ |
| Cancels the VGML request for passengers 3 through 5 on segments 2 and 4 (a cancellation message will be sent) | SI.P3-5S2.4/VGML@ |
| Removes the AVIH request for passenger 2 on segment 1 from the BF; no message is generated | SI.P2S1/AVIH@XK |
| Displays all SSR items | *SI |
| Displays the Programmatic SSRs only | *SR |
| Displays all Programmatic SSRs for passenger 2 | *SR/P2 |
| Displays the VLML request for passenger 2 on segment 1 | *SR/P2S1/VLML |
Note: Change only permitted on status codes and/or free format text. Otherwise delete and replace. See also INTRODUCTION “BOOKING CODES”.
Note: Unless the status is changed to XK, cancelling an SSR item will generate a message to the airline(s)
involved
| MANUAL SERVICE REQUEST | H/SSR |
|---|---|
| Add a mileage membership number for a carrier ZZ when the standard entry (M.) allows insufficient characters; or when airlines have agreements to accept each other’s membership codes | SI.SSRFQTVZZHK1/ZZ1234567891234 -JOHNSON/SAMR |
| Add group fare details for carrier ZZ | SI.SSRGRPFZZ FREE TEXT |
| Passport information including passport number, country of issue, and passport holder’s name, date of birth and gender | SI.SSRPSPTZZHK1/P987654321/US/1ØNOV6Ø/F/H–REED/RITAMRS |
| Passport information, passenger travelling with an infant on the same passport for all segments, showing infant’s date of birth and gender | SI.SSRPSPTZZHK1/P987654321/US/17APR95/F– REED/CARLYMS.INF |
| Passenger SMITH/JMR will use Credit card as a form of ID for airport identification | SI.SSRFOIDYYHK1/CC4921123456789Ø12– 1SMITH/JMR |
| Passenger SMITH/JMR will use a British driving license for airport identification | SI.SSRFOIDYYHK1/DLGB12341234–1SMITH/JMR |
| Passenger SMITH will use a frequent flyer card for airport identification | SI.SSRFOIDYYHK1/FF123456789–1SMITH/JMR |
| Passenger SMITH/JMR will use a passport for airport identification | SI.SSRFOIDYYHK1/PP–1SMITH/JMR |
| Passenger SMITH/JMR will use a national identity card for airport identification | SI.SSRFOIDYYHK1/NI55511123A–1SMITH/JMR |
| Passenger SMITH/JMR will use a confirmation number or record locator for airport identification | SI.SSRFOIDYYHK1/CNHJ48JG–1SMITH/JMR |
| Passenger SMITH/JMR will use a ticket number for airport identification | SI.SSRFOIDYYHK1/TN12512345678903– 1SMITH/JMR |
| Passenger SMITH/JMR will use a locally defined ID number for airport identification | SI.SSRFOIDYYHK1/IDXXYY111155555/1SMITH/JM R |
| Bob Smith (phone number GB44 181 555 6662) is the emergency contact for passenger Smith/JMR | SI.SSRPCTCYYHK1/BOB SMITH/GB44 181 555 6662–1SMITH/JMR.DAD |
| IT Travel Services (phone number FR33 4 9294 ØØ22) is the emergency contact for Petit/NMR | SI.SSRPCTCBAHK1/IT TRAVEL SERVICES/FR33 4 9294 ØØ22–1PETIT/MMR.AGENT |
| Cancels the SSR item number 2; a cancellation message is generated | SI.2@ |
| Removes the SSR item number 2 from the BF; no cancellation message is generated | SI.2@XK |
| Display all Service Information | *SI |
| Display Other Service Information | *SO |
Note: YY is the carrier code
Note: A cancellation message will be generated unless the status code is changed to XK
| OSI REMARK | H/OSI |
|---|---|
| Advise all airlines (YY) in BF that passenger is a child aged 5 years | SI.YY*1 CHD AGED 5 |
| Advise airline KL, passenger is a VIP | SI.KL*VIP HARRIES/RMR FILM STAR |
| Advise airline of ticket number (where ZZ is the carrier code) | SI.ZZ*TKNM123456789Ø12Ø3 |
| Change item number 1 to NEW TEXT | SI.1@BA*NEW TEXT |
| Delete item number 2 | SI.2@ |
| Delete item numbers 2, 3, 4, 6 and 8 | SI.2–4.6.8@ |
| Display all OSIs | *SO |
| Display all Service Information | *SI |
Note: Check GC*2ØØ/5 for a description of airlines using SI.TKNM entries.
| VENDOR REMARKS | H/V. |
|---|---|
| Send message to airline vendor KQ | V.AKQ*PLEASE ADVISE COST OF KENNEL |
| Send message to Product Directory (N) vendor EV | V.NEV*PLEASE SEND THEATRE TICKETS TO PASSENGER BEFORE END OF JUNE |
| Change airline vendor remark number 2 for TP; only valid on current transaction | V.2@ATP*PLEASE CONFIRM FLIGHT TIMINGS |
| Deletes vendor remark number 2 | V.2@ |
| Deletes vendor remark numbers 2 through 4 | V.2–4@ |
| Deletes vendor remark numbers 2 and 5 | V.2.5@ |
| Display all incoming and outgoing vendor remarks | *VR |
| Display all incoming vendor remarks | *VI |
| Display all outgoing vendor remarks | *VO |
| DIVIDE / SPILIT PNR | H/DIVI |
|---|---|
| Divide name 1 from BF | DP1 |
| Divide names 1 through 3 and 6 from BF | DP1–3.6 |
| Divide 1Ø unnamed individuals from group | DG/1Ø |
| Divide 5 unnamed individuals from group and individuals 21 through 23 (named individuals) | DG/5.P21–23 |
| END AND IGNORE | H/ENTR |
|---|---|
| End Transact | E or ET |
| End Transact and create/file BF for another Selective Access subscriber/user | ET/pcc |
| End Transact and redisplay previously requested name list | EL |
| End Transact and retrieve same BF | ER |
| End Transact and place the BF on queue 43 | QEB/43 |
| Ignore BF (but Client File reference remains) | I |
| Ignore and retrieve Booking File in original state | IR |
| Ignores current BF and Client File | IALL |
| BOOKING FILE RETRIEVAL | H/BFR |
|---|---|
| Retrieve BF by record locator number | *3WG6BD |
| Retrieve BF by name | *–WILLIAMS/CMR |
| Retrieve BF for infant WHITE | *–I/WHITE |
| Retrieve BF for WHITE and display name field onl | –WHITE+N |
| Retrieve BF for BLACK and display Name field and itinerary | –BLACK+N.I |
| Retrieve BF by date of departure and passenger name | *28JUN–WHITTAKER/EMRS |
| Retrieve BF by flight number and name with today’s date assumed | *KL791–ANDRECHYN |
| Retrieve BF by flight number, date of departure and name | *SR791/12APR–LEWIS/KMS |
| Retrieve BF by flight number, boardpoint and name with today’s date assumed | *OS441/VIE–HARRIES/RMR |
| Retrieve BF by flight number, date of departure, boardpoint and name | *EI515/Ø3FEBDUB–WESSBERG |
| Retrieve BF by flight number, city pair and name, with today’s date assumed | *UA124/LGADCA–PITCHER/JMISS |
| Retrieve BF by flight number, date of departure, city pair and name | *SN239/18AUGBRULHR–BURDETT/PMR |
| Retrieve all BFs in which the name begins with a “C” | *–C* |
| Retrieve group booking | *–G/EUROPARTY |
| Retrieve the Booking for passenger WHITE created in branch pseudo city HK7 | **HK7–WHITE |
| Retrieve from the Apollo® system by Record Locator | 1V/32N6WY |
| Retrieve from Apollo by flight number, date, origin and name | 1V/US11Ø/17MAYPHX–EICHORN |
| Retrieve from Apollo by specific branch pseudo city and name | 1V/*LQ4–JOHNSON |
| Retrieve BF for BLACK created in pseudo city HK7 and display Name field and itinerary only | *HK7–BLACK+N.I |
| Retrieve BF by branch agency HK7, date of departure and name | **HK7/15MAR–ANDERSON/EMS |
| Retrieve BF with same name, for all branch agencies | **B–KING/JMS |
| Retrieve from Apollo by name, all branches | 1V/*B–KING |
| Retrieve BF by name, and date of departure, for all branch agencies | **B/11JUN–BONFIELD |
| Retrieve from Apollo by date and name, all branches | 1V/*B/27JUL–HASLER |
| Retrieve group booking created in pseudo city HK7 | **HK7–G/EUROPARTY |
| Retrieve a Booking File created by Affiliate with code AFFIL with travel date | **A–AFFIL/12JUN–MAISEY |
| Retrieve from Apollo by Affiliate code name | 1V/*A–USDOM–PEARCE |
| Retrieve a Booking File for passenger Maisey created by an affiliate with code AFFIL | **A–AFFIL–MAISEY |
| Retrieve from Apollo by Affiliate code name and date | 1V/*A–USDOM/28NOV–WINKLES |
| Redisplay name list | *L |
| Display more exact or similar matching names | *Ø |
| Display name number 3 from numbered name list | *3 |
| Retrieve passenger Name Record (PNR) from airline ZZ with record locator RMMEQH to use Ticketing Facility | ZZ/RMMEQH |